Conditions

A. Terms of Service

§ 1 Scope of Application, Customers
I. These General Terms and Conditions apply to all business relations between the company CSTVS, represented by the managing directors Florent Aradini and Nicola Lube, Promenadenweg 175, 9535 Schiefling am See, (hereinafter referred to as "Company") and its customers in the respective version valid at the time of conclusion of the contract. They also contain important customer information provided for by law. Conflicting, deviating or supplementary General Terms and Conditions of the Customer, even if known, shall not become part of the contract, unless the Company has agreed with conflicting, deviating or supplementary General Terms and Conditions of the Customer in whole or with regard to individual provisions.
II. Customers of the company in the sense of these general terms and conditions can be consumers as well as entrepreneurs. Entrepreneurs are natural or legal persons or partnerships with legal capacity who, when concluding a legal transaction, act in the exercise of their commercial or independent professional activity. Consumers are natural persons who conclude a legal transaction for a purpose that can predominantly be attributed neither to their commercial nor to their independent professional activity.
III. Customers in Austria and abroad are supplied.
IV. We do not offer our goods for resale purposes. We may, at our sole discretion, limit the quantities offered per person, household or order, and cancel orders placed by dealers, resellers or distributors. We reserve the right to discontinue business with customers who violate this policy.

§ 2 Offers and conclusion of contract via the company's website

I. All offers of the company are subject to change and non-binding. A contract between the company and the customer is only concluded when the company accepts an offer from a customer. In case of spelling and calculation mistakes as well as errors on the website, the company reserves the right not to accept an order.
II. If a Customer places an order on the Company's Internet site via the Internet, the Company shall immediately confirm receipt of the order. This confirmation of receipt of the order does not constitute an acceptance of the offer, but only informs the customer that his order has been received by the Company.
III. By sending an order to the Company via the Company's website, the Customer submits an offer to conclude a purchase contract with the Company. The acceptance of the offer and the conclusion of the contract with the Company shall take place by means of an express declaration of acceptance by e-mail or by sending the ordered goods to the Customer. The Company is entitled to accept the contractual offer made with the order via the Company's website within 5 days of receipt of this offer by the Company by means of an express declaration of acceptance or by sending the ordered goods. If the customer concludes his order with the payment instruction via the online payment service PayPal or PayPal Express, by credit card, by Google Pay or by Apple Pay, the contract is concluded at the latest with the submission of the payment instruction by the customer.

§ 3 Terms of payment and prices

I. Payment for the goods ordered by the customer shall be made by PayPal, by credit card, Google Pay or Apple Pay. Unless otherwise specified below, the customer's payments are due within 14 days of the conclusion of the contract at the latest. The debit of the customer's account takes place following the execution of the payment process.
o Payment by PayPal / Paypal Express:
When paying by means of the PayPal payment service, the customer has the option to make a payment from his PayPal account.
o Payment by credit card:
When paying by credit card, the customer has the option to make a payment by credit card.
o Payment by Google Pay:
When paying by Google Pay, the customer has the option to make a payment by credit card.
o Payment by Apple Pay:
When paying by Apple Pay, the customer has the option to make a payment by credit card.
The price indicated in the presentation of the goods is the total price including any applicable VAT and other price components but excluding delivery and shipping costs.

§ 4 Shipping costs and import duties

I. In addition to the purchase price, the Company shall charge the Customer shipping costs. The amount of the shipping costs can be found on the company's website. In addition, customers are clearly informed of the shipping costs on the order page before submitting an order.
II. in the case of deliveries of goods to countries outside of Austria, import duties may be incurred for the import of goods, which shall be borne by the customer. The amount of import duties varies in different customs territories. The customer is responsible for the proper payment of all necessary customs duties and fees.

§ 5 Default of payment

If the customer fails to pay in response to a reminder issued by the company after the due date, he shall be deemed to be in default as a result of the reminder. During the period of default, the Customer shall pay interest on the monetary debt at a rate of 5% above the prime rate.

§ 6 Delivery, shipment in several packages

I. Delivery shall be made to the delivery address specified by the customer in the order. If the customer/recipient specifies an alternative drop-off location with the shipping service provider, the transport risk for the package shall pass to the customer/recipient after delivery to the drop-off location.
II. The company is entitled to send the goods to the customer in several parcels when several items are ordered, provided that this is reasonable for the customer. Any additional shipping costs incurred as a result shall be borne by the Company.

§ 7 Delivery times

The shipment of the goods is regularly four business days, but in individual cases no later than 6 business days after receipt of payment from the customer via PayPal, by credit card, Google Pay or Apple Pay.

§ 8 Transfer of risk

I. If the customer is an entrepreneur, the risk of accidental loss and accidental deterioration of the goods shall pass to the purchaser upon handover, in the case of sale by delivery to a place other than the place of performance, upon delivery of the goods to the forwarding agent, the carrier or any other person or institution designated to carry out the shipment.
II. If the customer is a consumer, the risk of accidental loss or accidental deterioration of the sold item shall not pass to the buyer until the item is handed over, even in the case of a mail order purchase.
III. It is equal to the handing over, if the buyer is in the delay of the acceptance.

§ 9 Retention of title

I. The delivered goods remain the property of the company until full payment has been made.
II. Vis-à-vis customers who are entrepreneurs, the company retains title until all claims to which we are entitled against the buyer for any legal reason arising from the business relationship have been satisfied.
III. The customer is obliged to inform the company immediately of any seizure or other impairment of the reserved goods by third parties.

§ 10 Right of revocation, costs of return in case of revocation

I. Consumers are entitled to the statutory right of revocation. Company shall inform customers, inter alia, on its website about the existence or non-existence of a right of withdrawal as well as the conditions, details of exercise, in particular the name and address of the person to whom the withdrawal is to be declared, and the legal consequences of withdrawal.
II. Consumers must return or hand over goods which, due to their nature, can be returned normally by post (including parcel services) to the company without delay and in any case no later than fourteen days from the day on which consumers notify the company of the revocation of this contract. The deadline is met if consumers send the goods before the expiry of the period of fourteen days. Consumers shall bear the direct costs of returning the goods.
III. The right of withdrawal does not apply in particular to distance contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

§ 11 Warranty and Liability

The customer's warranty rights and the company's liability shall be governed by the statutory provisions.

§ 12 Data protection

I. The company undertakes to treat the personal data of the customers confidentially. The collection, processing and use of personal data shall be carried out in accordance with the statutory provisions. Personal data will only be passed on to third parties within the framework of the execution of the contract. The data received from the customer will be collected, processed and used by the entrepreneur for the execution of the contract.
II. Customers can request their personal data stored by the entrepreneur at any time. Information can also be provided by e-mail. For the deletion of user information within the framework of the legal provisions, customers can contact the company at any time. Further information on data protection can be found in the separate data protection declaration.

§ 13 Final provisions, place of jurisdiction, severability clause

I. The legal relationship between the customers and the company shall be governed by Austrian law, excluding the UN Convention on Contracts for the International Sale of Goods. If provisions of the country in which a customer who is a consumer has his habitual residence provide protection for consumers that does not exist in Austrian law, these provisions shall apply to the legal relationship between this customer and the company.
II. If the customer is a merchant, the exclusive place of jurisdiction for all disputes arising from this contract is Klagenfurt. The same applies if the customer is an entrepreneur and has no general place of jurisdiction in Austria or if the customer's place of residence or habitual abode is unknown at the time the action is brought.
III. The company is not obliged to participate in a dispute resolution procedure before a consumer arbitration board, and the company does not offer participation in such a procedure.
IV. Should individual provisions of these General Terms and Conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.
V. Contracts may be concluded in German or English.

B. Customer information
1. Information about the identity of the seller
Operator of the website, contracting party and provider of this website is

Florent Aradini
Promenadenweg 175
9535 Schiefling am See
Managing director: Florent Aradini, Nicola Lube

E-Mail: info@cstvs.cc
Internet: www.cstvs.cc

Register Court: Klagenfurt
GISA-Code: 34798973
Sales tax identification number: ATU78364119

2. Information about the legal right of withdrawal for consumers

Cancellation policy
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.
The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods.
In order to exercise your right of withdrawal, you must send us
CSTVS
Promenade way 175
9535 Schiefling am See
e-mail: info@cstvs.cc
by means of a clear declaration, e.g. a letter sent by mail or e-mail (preferred) about your decision to revoke this contract.
To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may, in the case of goods which by their nature can be returned normally by post (including parcel services), refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any case no later than within fourteen days from the day on which you inform
inform us of the cancellation of this contract to
CSTVS
Promenadenweg 175
9535 Schiefling am See
back to us. The deadline is met if you send the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

3. Information on the essential characteristics of the goods
The essential features of the goods can be found in the respective product descriptions of the products posted.

4. Information on the conclusion of the contract
The conclusion of the contract takes place, if you place an order via our website, according to § 2 of our General Terms and Conditions.

5. Information about payment and delivery
Our terms of payment and delivery can be found under § 3, § 4, § 5 and § 6 of our General Terms and Conditions.

6. Information on technical steps leading to the conclusion of the contract.
The conclusion of a purchase contract is made by offer and acceptance.
You can place an order via our Internet pages by placing a selected product in the shopping cart. To do this, you can click the "Add to shopping cart" button on the product page. If you wish, you can then add other products to the shopping cart in the same way.
After selecting the product or products, you can click on the "Shopping Cart" button. A new page will then open, displaying the previously selected contents of the shopping cart.
Immediately from the shopping cart page, you have the option to continue shopping without registering as a customer by clicking on the "Continue" button, to open a new personal customer account, or to log in using an existing customer account.
After entering your data required for the order or after displaying the existing customer data, you have the option of specifying the details of shipping and the method of payment.
Another button allows you to review the previous information about the article, address, shipping method and payment method.
If you then click on the "Buy" button, you are making an offer to purchase the item(s) you have selected.
The acceptance by us takes place in accordance with § 2 of our General Terms and Conditions.

7. Information on the storage of the contract text
If you place an order via our website, the text of the contract will be stored by us and sent to you by e-mail or post upon request together with the General Terms and Conditions valid at the time of the conclusion of the contract.

8. Information about the technical means to detect and correct input errors

Before binding submission of the order, you can continuously correct your entries using the input devices you use (usually keyboard and mouse). In addition, all entries are displayed again in an overview before the binding submission of the order and can also be corrected there using the input devices used by you.
Before the binding submission of the order, there is also always the possibility to cancel an order process by closing your Internet browser.

9. Information about the languages available for the conclusion of the contract
For the conclusion and execution of the contract as well as for customer service, the German and English languages are available. For customer service, however, the language is usually adapted to the customer.

10. Information about the legal liability for defects for goods and customer service
Customers are entitled to the statutory warranty right for goods.
If you have any questions about our products, you can always contact us at the e-mail info@cstcs.cc or support@cstvs.cc.

11. Alternative dispute resolution
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available under
https://ec.europa.eu/odr.

12. information on data protection
For detailed information, please refer to our separate privacy policy.