FAQs

  • We accept a variety of payment methods including credit/debit cards, PayPal, and other digital wallets for your convenience.

  • We offer a 14-day return policy for unused and unopened products. Please reach out to to the support via email (support@cstvs.cc) or fill out the contact form.

  • Modifying your order is not possible but you can cancel it within 24 hours of placing it though. Please contact our support for assistance.

    support@cstvs.cc

  • No, we do not at the moment but we are working on that. Join our email list for updates.

  • Once your order is shipped, we‘ll send you a tracking number via email.

  • Yes we do but only within Europe. Shipping costs and delivery times may vary depending on the destination. Other parts of the world will follow soon.

  • We believe that every piece has it‘s own value since our stock is always highly limited. For this reason, we do not offer any discounts on our orders for the moment.

    What we do though is we distribute early access as well as discount codes to our community on Instagram from time to time.

  • Usually the orders will be send out within 1-3 business. Depending on different factors, you will receive your order after 14 days at the latest.